How do I contact Grab Malaysia?

How can I chat with grab customer service?

Simply go to the “Messages” tab at the bottom menu bar of the Grab App. Click on the Chat tab, and click the “+” sign on the top right of the screen. This will open a window to select a contact. Select a contact and start chatting.

How do I contact grab customer service pay?

You agree to immediately notify the Company by sending an e-mail to or by calling on the following Customer Service number Tel: +63 (0)2-8837100 of any fraudulent activity or theft of funds in the GrabPay Wallet of which you become aware.

How do I email grab?

Find out more at or send us an inquiry via this help centre form : Grab@SinMing-Online-Support .

Does Grab have live chat?

Starting March 10, 2021, all Food and Mart Merchants will need to access the Grab Merchant App for all chat support assistance. We are available to support you from 24/7, Monday to Sunday.

How do I complain to Grab Malaysia?

If you’ve observed, or know of, any unsafe behaviour of Grab driver or delivery partner,

  1. Call 110 or 119 (if there’s an immediate need for emergency assistance).
  2. Also, let us know through the form below.
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How do I contact my grab driver?

1. Tap History from the side menu, and select the trip in which you missed your item. 2. Tap on the Call Button to call your driver.

How do you grab a salary?

How to Pay for Online Purchases

  1. At checkout, choose GrabPay as your mode of payment.
  2. Enter the mobile number registered to your Grab account.
  3. Enter the six-digit code sent to your number.
  4. Review your purchase before tapping Confirm Payment with GrabPay.
  5. Wait for your payment to be reflected on your balance.

Why my grab Driver app is not working?

Check for Updates.

Open Settings, look for Software Updates and tap Manually Update. This will search for available updates and update your Android OS as required. Open Google Play and tap My apps & games. If a Grab update is available, then tap on the Update button.

How do you message grab drivers?

I want to message my driver

At the bottom of your booking screen, tap on the Message icon and type in your message. Then, tap on the Send button. You’ll also be able to send images or voice messages to your assigned driver.

How do I report a problem with grab?

1) Submitting the report using an Android device

  1. Launch your Grab Driver Application.
  2. Tap on ‘More’ and look for ‘Support’
  3. Tap on ‘Help Centre’
  4. Search and tap on ‘Submit FairPlay’
  5. Fill in the required details and submit the report.
  6. Wait for a reply from us via your email address registered with Grab.
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